FAQ

Q. Why choose Ponies 4 Fun?

Ponies 4 Fun has 46 years experience providing services for every kind of party/event.

Q. What is a pony party/event?

A pony party/event is a party/event with ponies attending your event! A pony creates
magical and unforgettable memories. Everyone loves ponies.

Q. Do you do a party/event for both girls and boys?

We cater to both boys and girls.

Q. Are the ponies safe?

Yes, very! They are safe, gentle, child friendly, and dependable. The ponies look
forward to meeting new special friends. The ponies are used to crowds, traffic, noise,
and chaotic events.

Q. Is it safe to ride the ponies?

Each event is carefully supervised by a professional. Each pony rider is accompanied by
a professional trained handler who leads the pony using a lead line and is experienced
with ponies and children. If a child looks unsteady in the saddle, we will ask a parent to
walk along with him/her. With prior notice we can provide additional competent
handler to act as a side walker.

Q. If I have a small yard, can I still have a pony party/event?

Yes, our ponies are able to give pony rides in front yards, back yards, side yards, up and
down driveways, sidewalks, quiet streets, in cul-de-sacs, parking lots or even take them
to your nearest local park or church yard.

Q. Is there a minimum number of children required?

No – we can handle from 1 to 1000+.

Q. Are your ponies clean and healthy?

Absolutely!!

Q. Who cleans up if the ponies make a mess?

The pony handlers do.

Q. Can children feed the ponies treats?

For safety reasons, we do not allow hand feeding the ponies.

Q. What happens if it rains the day of our party/event?

We still come.

Q. We have a dog, will he bother the ponies?

We asked that all animals be kept inside during the pony party.

Q. Is there a weight limit for the ponies?

Yes, there is a weight limit of 50 lbs for the ponies, but no worries, because upon
request we will bring an adult horse for older children.

Q. Are you insured?

Yes, fully insured. Ponies 4 Fun are very safe and in 46 years, we have never had an
accident.

Q. What accommodations do you need for parking?

We will need a spot as close to the party as possible. We will arrive in a truck and
trailer, so will need approximately 3 car lengths. Most people use construction cones or
garbage cans spread apart with a paper sign printed with “Pony Parking”.

Q. Do you have pony party/event rules?

• Parents, please keep an eye on your children.
• Children 4 and under need a parent to walk next to, and hold onto them while
  riding. Toddlers must be held by the hand while near and interacting with the
  ponies.
• Always ask the handler before approaching one of our ponies.
• Parents or designated adult is required to lift the children on and off the ponies
  to ride. (We can supply an extra helper if required at an additional cost.)

Q. Can we take pictures?

Absolutely! If you have pictures that you would like to share with us, we would love to
have them. Please send us your picture and permission to post them on our website.

Q. How do I book a party/event?

For reservations, please fill out the appropriate form and click submit. Once we receive
the information/request, we will contact you through email or by phone. Normally, we
call as we want that personal interaction.

Q. How should I prepare for the Ponies 4 Fun party/event?

• Confirm your party at least 24 hours before.
• Have the designated area clear of all active play toys, noisy toys, balls, tricycles,
  bicycles, electric cars, etc. put away for the day.
• Clear all dog droppings from the designated pony area.
• Please remove all sticks and/or objects that children could be tempted to use as
  a sword.
• If you have a neighbor(s) with dog(s), please make sure they are aware of the
  event that has been scheduled with the ponies.
• Have your dogs locked up.
• Please ensure the designated pony area has easy clear for the ponies, by
  removing cars, bins, and items along access paths and driveways.
• Make sure your camera is charged.
• Please have your cash balance payment ready for us when we first arrive. We
  will not start your event until the service balance is paid. Failure to pay promptly
  will delay set up and cut into the pony party/event.
• Please remind all guests to wear shoes.

Q. How do I pay for my party/event?

• A deposit is required to confirm all pony party/event reservations. We accept
  multiple different forms of payment, including cash, business checks, cashier
  checks, money orders, and credit/debit cards.
• A 4% card processing fee will be applied to all credit and debit transactions.

Q. What about tips and gratuity?

Gratuity is always left to the discretion or our clients. Tips are appreciated, but NEVER
expected. Our business survives and grows from your referrals and feedback.